A long term commitment to choosing only high quality Rapierstar window and door fasteners is helping leading REHAU fabricator Dessian to deliver on its promise of superior performance in-use and minimal future call-backs.
The company, which operates two trade fabrication plants in Belfast and Cumbernauld, has now been using Rapierstar fasteners in the manufacture of its wide range of PVC-U doors and windows for twelve years. These components are an essential part of a carefully considered specification for Dessian’s REHAU Tritec (60mm) and REHAU TOTAL70 (70mm) system windows and doors, which are tested to BS7412 and PAS24 to offer enhanced security and achieve the Secured by Design standard.
Stephen Thurley, Production & Technical Manager at Dessian Products says, “Everyone at Dessian has worked hard over the past three decades to create a culture built around service and product quality which exceeds customer expectations. That’s why we leave no stone unturned when it comes to the components and raw materials that we use in the manufacture of our windows and doors.
“We understand the need for technical excellence in every aspect of the window or door’s construction and that includes the smallest components – the fasteners. That’s why we value the products supplied by Rapierstar, which we know we can depend on technically, and the company’s delivery reliability is crucially important to help us maintain efficiency and productivity across our factories.”
Paul McAuley, Rapierstar’s Technical Sales Manager for Ireland & Scotland, adds, “It’s satisfying to think that the Rapierstar fasteners used to manufacture Dessian windows and doors back when we started supplying them in 2006 are still there today, doing the job they were supposed to do. Dessian’s excellent reputation in the market demonstrates that they are delivering a quality finished product and we hope that Rapierstar fasteners will continue to make a positive contribution here for many more years to come.”
As the UK’s largest supplier of fasteners to the fenestration sector with over one billion fasteners held in stock at its bonded warehouse in Cheshire, Rapierstar plays a key role in enabling fabricators to maintain high volumes of production and deliver consistently high quality finished windows and doors. Its expertise in new product development, sourcing, international trade, logistics and distribution ensures it can offer excellent reliability as a supply chain partner, with its current on time in full performance standing at 99.5%.